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Frequently Asked Questions

3. Covid-19 Regulations - cost-free cancellation

3.1. Free cancellation until 31.12.2020 - 3.2. Why should I book with you? - 3.3. Are there last-minute offers? - 3.4. How many villas are still available for this summer?

3.1. Free cancellation until 31.12.2020

Based on the travel warning issued by the German government, we offer our guests the possibility to cancel all new bookings for 2021 free of charge, which we receive from 01.11.2020 to 31.12.2020. We offer this option under the condition that Croatia keeps its borders closed for the entry of European tourists, thus making it impossible for them to enter the country in 2021. In order to take advantage of the free cancellation, please send us an e-mail to info@crovillas.com, stating the booking number and the reason for the cancellation. When does the free cancellation apply? - The following examples should help you to better understand the free cancellation policy: Case 1: You book a villa before 31.12.2020 and there is a positive message regarding the entry regulations, then your booking cannot be cancelled free of charge - and you are allowed to travel ! Case 2: You book a villa before 31.12.2020 for any period in 2021, when the entry to Croatia is not yet finally clarified. In this special case we ask you to contact us. If it is foreseeable that the entry cannot take place, we will cancel your trip free of charge. Case 3: If you book a villa before 31.12.2020, there is also a positive message regarding the entry requirements for Croatia, but you decide not to go on holiday (e.g. because of a change in the country of destination, a travel warning or booking via another provider etc.), then the free cancellation does not apply.

3.2. Why should I book with you?

We are currently the best rated company for holiday villas in Croatia. But our customers can answer this question even better. Just take a look here: https://de.trustpilot.com/review/crovillas.com

3.3. Are there last-minute offers?

We currently have an above-average number of unbeatable offers on offer. Just click here and check out our best deals: https://crovillas.com/#lastminute

3.4. How many villas are still available for this summer?

Due to many rebookings we are currently at about 65% occupancy for summer 2021, so it is not too late to secure your dream villa. Just choose the flexible search option and have a look around.

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